NUTONA SKINCARE
Contact Us
help centre
Expert Help for Every Skin Journey
Welcome to the NuTona Help Centre. Below you'll find answers to the most frequently asked questions about our products, orders, and skincare guidance. If you still need assistance, our team is just an email away.
General questions
Our Most Commonly Asked Questions
Our products are crafted without added preservatives, keeping the ingredients at their purest and most effective until activation. This carefully designed approach delivers visible results while maintaining harmony with the skin’s natural barrier — making it suitable even for sensitive skin
targeted treatments
Professional Results.
NuTona’s advanced skincare categories are designed to support practitioners in delivering tailored, high-performance facials for every client. Whether you're treating dry, sensitive skin, managing breakouts, or restoring radiance, our Hydrate & Restore, Detox & Balance, and Brighten & Glow ranges provide clinical-grade solutions that integrate seamlessly into your treatment menu.
Orders & Delivery
Smooth Service, Simple Solutions
We’re committed to making your NuTona experience seamless from checkout to delivery—and beyond. Whether you’re tracking an order, need to make a change, or want to understand our return policy, you’ll find all the guidance you need here. If you can’t find your answer, our support team is always ready to assist.
Application & Protocol
How do I use the oxygen facial kit?
Each NuTona Oxygen Facial Kit is designed for ease and precision, making it ideal for both professionals and trained users. Follow these steps for optimal results:
1. Prime the Skin
Begin with freshly cleansed skin. Apply a generous layer of Primer Gel to the face, ensuring even coverage to support optimal pod activation
2. Activate the Pod
Attach the Pod to the oxygenation handpiece. Gently massage the Primer Gel into the skin using slow, circular motions.
As the pod dissolves, it releases active ingredients and CO₂ microbubbles to oxygenate, purify, and rebalance the skin.
3. Remove Residue
Once the pod has fully dissolved, carefully remove any remaining product from the skin using a damp cotton pad or soft cloth.
4. Infuse the Serum
Apply the Serum evenly across the face. Massage until fully absorbed to deliver concentrated actives deep into the skin—leaving it feeling calm, refined, and visibly refreshed
Payments & Returns
Secure Checkout. Hassle-Free Returns.
We want every part of your NuTona experience to feel seamless—from the moment you place your order to the moment your products arrive. This section covers everything you need to know about accepted payment methods, refund timelines, and how to return a product if it’s not quite right. If you need further help, our team is always ready to assist.
Support Email:
info@nutona.co.uk
Phone Number
0800 772 3281
